Since the early 1990’s, U.S. federal laws governing telemarketing have become stricter and more complex. Both the Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) have the authority over telemarketing law and each has its own set of regulations. Ensuring compliance is more challenging now than ever before. This course is designed to inform employees who handle telemarketing calls how to remain in compliance of FCC and FTC regulations and to provide guidance on ethical issues that they may face on a regular basis. With fines for noncompliance at their highest, whether telemarketing is incidental to, or at the heart of, your company’s business, this is one course they should not be without.