Change Management PDF Print

Training ProviderLearn Skills Assessment
Quizzes & Final Exam
Location learnskills.org Qualification Certificate of Completion
Method Asynchronous Self-paced
Cost50 EUREnrol Now  

Learn Skills Online Course

For any organisation, properly managing change is vital for achieving a successful transformation from how things are, to how things should be ! This course provides in depth change management training. It further offers a detailed examination of the change process and how a leader overcomes resistance to change.  This course covers the following:

Change Fundamentals
60 minutes of learning covering the following topics:

  • Introduction
  • What is and why Invest in Change Management?
  • Required Management Skills
  • Decision Making - Coalition Building - Achieving Action
  • Maintaining Momentum and Effort
  • Risk, Planning and Evolution
  • Timescales and Change Roles
  • Sponsors, Agents, Advocates and Targets
  • Transition Team
  • Change Principles and Change Skills
  • Influence and Negotiation Skills
  • Analytical Skills - People Skills - System Skills -
  • Business Skills
  • Change Management as Problem Solving
  • Change as a How / What / Why Problem
  • The Change Process
  • Ending State - Transition State - Future State

Change Process
40 minutes of learning covering the following topics:

  • Managing Transition
  • External Analysis
  • Economic, Industry, Technological, Social Changes
  • Legal, Legislative and Eco-environmental Changes
  • Internal Analysis - factors for success
  • Internal Analysis - resource audit
  • Change Management Steps
  • Choosing the Target
  • Getting the Green Light
  • Planning the Change Strategy
  • The Transition Team
  • Initiating Action - Unfreezing, Moving and Refreezing
  • Consolidating the Learning
  • Moving to the Next Cycle

Overcoming Resistance to Change
40 minutes of learning covering the following topics:

  • Introduction
  • Change and Culture
  • Observable Behaviours
  • Leaders, Pretenders and Dissenters
  • Coping Cycle
  • Denial and Defence
  • Discarding
  • Adaptation
  • Internalisation
  • Organisational Responses to Change
  • Upper Management
  • Middle Management
  • Employees / Workers / Associates
  • Managing Change
  • Democracy and Collaboration
  • Participation / Intervention
  • Direction and Coercion
  • Perceptions of the change programme
  • Reversible
  • Divisible
  • Concrete
  • Familiar
  • Congruent
  • Sexy
  • Selfless

This e-learning course is suitable for self paced learning, distance learning and blended learning. This is an online training course and uses high quality multimedia with audio to fully engage the user.


InterAction Training is a recognised leader in online training.

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