Managing Teams PDF Print

Training ProviderLearn Skills Assessment
Quizzes & Final Exam
Location learnskills.org Qualification Certificate of Completion
Method Asynchronous Self-paced
Cost50 EUREnrol Now  

Learn Skills Online Course

An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  This course covers the following:

Key Concepts
60 minutes of learning covering the following topics:

  • Introduction
  • The Importance of Teams
  • When to Use a Team
  • Benefits of Team-Working
  • Types of Teams
  • Project teams
  • Product teams
  • Process teams
  • Ongoing teams
  • Modern Teams
  • Cross-functional team
  • Global teams
  • Quality team
  • Customer - Supplier teams
  • Virtual teams
  • Self-managed teams
  • The Work of a Team
  • Why Invest Time to Develop a Team?
  • Phases of Team Development
  • Forming
  • Storming
  • Norming
  • Performing
  • Adjourning
  • Team Phases Summary
  • Encouraging Development
  • Modelling Team Effectiveness
  • Characteristics of High Performance Teams
  • Purpose
  • Leadership
  • Competent Members
  • Structure
  • Team Relationship Management
  • Rewards and Recognition
  • External Support
  • Review and Results
  • Reflection
  • Communication Plan

Roles and Relationships
35 minutes of learning covering the following topics:

  • Roles and Responsibilities
  • Champion / Sponsor
  • Team Leader
  • Team Facilitator
  • Leader Role vs. Facilitator Role
  • Team Recorder
  • Team Member
  • Diversity
  • Roles and Responsibilities Matrix
  • Leader Behaviours
  • Being Visionary
  • Modelling Behaviour
  • Setting directions and removing barriers
  • Fostering shared responsibilities
  • Team Relationships
  • Task Roles
  • Maintenance Roles
  • Individual Roles
  • Effective Relationships
  • Case Study

The Team at Work
50 minutes of learning covering the following topics:

  • Team Charter
  • Initial Team Meeting
  • Team Boundaries
  • Empowerment
  • Resources
  • Reporting
  • Completion Criteria
  • Mission and Goals
  • Team Strategy
  • Independent
  • Collaborative
  • Integrated
  • Ground Rules
  • Communication Plan
  • Recognition

Group Dynamics
60 minutes of learning covering the following topics:

  • Introduction
  • Effective Team Meetings
  • Understanding Team Members
  • Integrating New Team Members
  • Team Learning
  • Team Decision Making
  • Barriers to Consensus
  • Decision-Making Tools
  • For and Against List
  • Decision Matrix Tool
  • Decision-Making Software

This e-learning course is suitable for self paced learning, distance learning and blended learning. This is an online training course and uses high quality multimedia with audio to fully engage the user.


InterAction Training is a recognised leader in online training.

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