Outlook 2003 Specialist is a course that presents skills training and assessment of the skill sets that form the Microsoft Office Outlook 2003 Specialist exam. This course provides competency in working with contacts; using e-mail; using instant messaging; managing multiple accounts; setting e-mail options; configuring security settings; creating and managing tasks; working with Calendar items; scheduling appointments, events and meetings; creating and managing notes; and finding and organizing Outlook information.