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Posts Tagged ‘courses’

Learn Skills expands into Retail and Hospitality training with Didasko partnership

Friday, January 23rd, 2009

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23/01/2009 – Ireland – Learn Skills is delighted to annouce it’s latest partnership with Didasko, the Australia innovative learning solutions provider of engaging interactive multimedia resources.  For 11 years, Didasko has been a leading developer of high quality Learner and Trainer resources for the vocational, education and training industry.
They specialise in the service sectors of Hospitality, Retail and Asset Maintenance and their comprehensive resources and systems for the training provider, teachers and students delivers superior learning, operational and marketing outcomes.  Didasko Learning Resources currently provides resources to leading international universities, domestic and international colleges, training organisations, hospitality and retail groups, corporate sector and secondary schools with vocational programs.

Learn Skills shall spearhead Didasko’s expansions plans into Europe focused on both Retails and Hospitality Unit.  This comprehensive range of courses shall be made available both on-line and also when required in CD-Rom format.  With over 100 on-line courses each supported by both a Learner Guide and Training Delivery Guide to deliver the first complete solution for Retail and Hospitality education and training in Europe. These comprehensive resources and systems for training providers, teachers and students deliver superior learning outcomes and improved operational and marketing effectiveness.

For Education and Training providers:
• The full package – from curriculum to delivery and assessment
• Tailored ordering and packaging for each student
• Low flat rate / unit
• Customised branding of the materials
• Distribution options – CD-ROM, PDF, USB, on-line
• Easy online ordering 24/7
• Just in Time delivery – all orders despatched within 48 hours

For Teachers and Trainers:

• Comprehensive tools support teacher compliance and learner
management :
(Training and Assessment plans, Learner contact logs, Competency
Assessment Matrix, Employability Self Assessment, Skills Demonstration
Training record)
• Use of multiple “adult learning” principles
• Greater focus on delivery and student centric

For Students:

• Tailored customised packaging of learner units
• Engaging interactive multimedia (text, graphics, animation, sound,
video and self assessments)
• Underpinning knowledge is gained
• Extensive glossaries and recipe files within the units
• Self evaluation worksheets
• Supports all student learning categories – ESL or learning difficulties

Learn New Skills

Monday, October 13th, 2008

It’s been a crazy few months between banks and stock markets and the big recession that is slowly gripping the world.  In an atmosphere like this it is up to everyone to improve their employability and career prospects by learning new skills and upskilling.  You don’t need to wait until your employer arranges this or even leave it so late that your social welfare officer arranges it.  Take the initiative and seek out the training that can make a difference for you.  If you want to keep up with the times, your old skills must be continually sharpened and new ones must be acquired.

Always keep in mind the following:

  • There is no such thing as “Finished Learning.” One who stops learning, stops growing.  Work hard towards sharpening your Foundation and Transferable skills.  It pays to spend some time sharpening your axe before attempting to fell a tree.
  • Keep an eye open for new skills and master them. At the same time, improve the ones you already have.
  • Do some research to find out what skills are and will always be most valued in your industry.  Two sites that may help you here are ‘A Career Guide to Industries’ and ‘Tomorrow’s Jobs’.

Issues that people typically have include the following:

What can I do? – You can do whatever you want to. Right from cooking to eating, you will find information pertaining to any interest that you may have.

Where to look? – Keep your eyes and ears open. There’ll always be something happening in your locality to match your interest.

Universities/Colleges: – Usually, universities and colleges have clubs, societies and student groups which bring together students with similar interests. You can be sure to fit into at least one of them and learn from those who have more experience than you and build networks.

Leisure Centers & Gyms: – These are places where you will find people who like physical activity like hiking, swimming and traveling.

Evening Classes: – Collect details of all evening courses conducted in your area. Learn a language you don’t know, or get trained to do creative things like sewing or origami.

Volunteering: – Though not as glamorous as a lot of other things, the feel-good factor is immensely high! Giving something back to society is an amazing way to boost your morale. And of course, it looks impressive on your CV too and can be used to reinforce your skills and validate new ones.

Distance and Online Learning: – If you prefer to spend more time at home and if that’s the only hindrance you are facing to learning new skills, this is perfect for you. Learn Skills is one of the places where you can start hunting for relevant information about courses and as for online courses, it is the best place to start looking for what you want with a very comprehensive range of courses that cover both skills and compliance based training.  If you have any specific needs you can contact Learn Skills.

Source: CvTips.com article “Learn New Skills”.

Learn Skills Partners With ILX Group plc

Thursday, September 18th, 2008

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Galway, Ireland – 30th August, 2008 – Learn Skills, the web-based skills and compliance training company is delight to now partner with the English-based company ILX Group, a major player in the UK market with offices in the UK and USA. The ILX Group is an AIM-quoted company delivering multimedia and classroom courses in ITIL, PRINCE, MSP and APM areas.

In particular this partnership is focus on delivering to the Irish market the award winning multimedia training courses developed by ILX Group, with a particular focus on Business Basics for SME managers, which is aimed at improving managers financial awareness and understanding.

ILX Group Best Practice is an Accredited Training Organisation (ATO) and an Accredited Consulting Organisation (ACO) delivering accredited training and consultancy services in the following areas:

  • Programme and Project Management (PRINCE2™, MSP™, APM, ISEB)
  • IT Service Management (ITIL®)
  • Risk Management (M_o_R)
  • Business Finance (Finance for Non-Financial Managers)

ILX Group is the first company to present a worldwide multimedia course in ITIL version 3.0. The course can be delivered via CD-ROM, Network, Internet or Intranet, allowing the user flexibility to study at their own time and pace.  Using the interactive e-Learning method costs are significantly reduced and pass rates are increased compared to classroom training. “We’re really glad that ILX Group decided to collaborate with our company to deliver in Ireland their advanced training solutions; the quality of the ILX’s training courses is so high and extensive that the benefits of this courseware will soon be felt right across the Irish market amongst all levels of business leader”, said Sean Griffin, Co-Founder of Learn Skills.

These courses shall be available both on an individual basis or as part of a bundle purchase for large numbers of users and courses via the Learn Skills LMS.

Basics of Time and Stress Management

Wednesday, September 17th, 2008

The role of leader can be very stressful! Management studies have suggested that these roles include a very wide mix of activities, most of which cannot always be controlled or even predicted.

New managers and supervisors – especially supervisors – are almost overwhelmed with the demands of the job. They were probably promoted to be in charge of people, mostly because of their success in a previous role that was focused on developing a particular product or service. Suddenly, they’re faced with being in charge of people, which is much less predictable and has much less control than the supervisor had before. Consequently, the ability to manage time and stress is absolutely critical to the success of the roles of manager and leader.

The two topics of time management and stress management are often addressed together because they are so closely interrelated.

Myths About Stress and Time Management

  1. All stress is bad. No, there’s good and bad stress. Good stress is excitement, thrills, etc. The goal is to recognize personal signs of bad stress and deal with them.
  2. Planning my time just takes more time. Actually, research shows the opposite.
  3. I get more done in more time when I wisely use caffeine, sugar, alcohol or nicotine. Wrong! Research shows that the body always has to “come down” and when it does, you can’t always be very effective then after the boost.
  4. A time management problem means that there’s not enough time to get done what needs to get done. No, a time management problem is not using your time to your fullest advantage, to get done what you want done.
  5. The busier I am, the better I’m using my time. Look out! You may only be doing what’s urgent, and not what’s important.
  6. I feel very harried, busy, so I must have a time management problem. Not necessarily. You should verify that you have a time management problem. This requires knowing what you really want to get done and if it is getting done or not.
  7. I feel OK, so I must not be stressed. In reality, many adults don’t even know when they’re really stressed out until their bodies tell them so. They miss the early warning signs from their body, for example, headaches, still backs, twitches, etc.

Major Causes of Workplace Stress

1. Not knowing what you want or if you’re getting it – poor planning.
2. The feeling that there’s too much to do. One can have this feeling even if there’s hardly anything to do at all.
3. Not enjoying your job. This can be caused by lots of things, for example, not knowing what you want, not eating well, etc. However, most people always blame their jobs.
4. Conflicting demands on the job.
5. Insufficient resources to do the job.
6. Not feeling appreciated.

Biggest Time Wasters

1. Interruptions. There will always be interruptions. It’s how they’re handled that wastes time.
2. Hopelessness. People “give in”, “numb out” and “march through the day”.
3. Poor delegation skills. This involves not sharing work with others.

Common Symptoms of Poor Stress and Time Management

1. Irritability. Fellow workers notice this first.
2. Fatigue. How many adults even notice this?
3. Difficulty concentrating. You often don’t need to just to get through the day!
4. Forgetfulness. You can’t remember what you did all day, what you ate yesterday.
5. Loss of sleep. This affects everything else!
6. Physical disorders, for example, headaches, rashes, tics, cramps, etc.
7. At worst, withdrawal and depression.

Wise Principles of Good Stress and Time Management

1. Learn your signs for being overstressed or having a time management problem. Ask your friends about you. Perhaps they can tell you what they see from you when you’re overstressed.
2. Most people feel that they are stressed and/or have a time management problem. Verify that you really have a problem. What do you see, hear or feel that leads you to conclude that you have a time or stress problem?
3. Don’t have the illusion that doing more will make you happier. Is it quantity of time that you want, or quality?
4. Stress and time management problems have many causes and usually require more than one technique to fix. You don’t need a lot of techniques, usually more than one, but not a lot.
5. One of the major benefits of doing time planning is feeling that you’re in control.
6. Focus on results, not on busyness.
7. It’s the trying that counts – at least as much as doing the perfect technique.

Simple Techniques to Manage Stress

There are lots of things people can do to cut down on stress. Most people probably even know what they could do. It’s not the lack of knowing what to do in order to cut down stress; it is doing what you know you have to do. The following techniques are geared to help you do what you know you have to do.
1. Talk to someone. You don’t have to fix the problem, just report it.
2. Notice if any of the muscles in your body are tense. Just noticing that will often relax the muscle.
3. Ask your boss if you’re doing OK. This simple question can make a lot of difference and verify wrong impressions.
4. Delegate.
5. If you take on a technique to manage stress, tell someone else. They can help you be accountable to them and yourself.
6. Cut down on caffeine and sweets. Take a walk instead. Tell someone that you’re going to do that.
7. Use basic techniques of planning, problem solving and decision making.
Concise guidelines are included in this guidebook. Tell someone that you’re going to use these techniques.
8. Monitor the number of hours that you work in a week. Tell your boss, family and/or friends how many hours that you are working.
9. Write weekly status reports. Include what you’ve accomplished last week and plan to do next week. Include any current issues or recommendations that you must report to your boss. Give the written status report to your boss on a weekly basis.
10. “Wash the dishes”. Do something you can feel good about.

Simple Techniques to Manage Time

There never seems to be enough time in the roles of management and supervision. Therefore, the goal of time management should not be to find more time. The goal is set a reasonable amount of time to spend on these roles and then use that time wisely.
1. Start with the simple techniques of stress management above.
2. Managing time takes practice. Practice asking yourself this question throughout the day: “Is this what I want or need to be doing right now?” If yes, then keep doing it.
3. Find some way to realistically and practically analyze your time. Logging your time for a week in 15-minute intervals is not that hard and does not take up that much time. Do it for a week and review your results.
4. Do a “todo” list for your day. Do it at the end of the previous day. Mark items as “A” and “B” in priority. Set aside two hours right away each day to do the important “A” items and then do the “B” items in the afternoon. Let your answering machine take your calls during your “A” time.
5. At the end of your day, spend five minutes cleaning up your space. Use this time, too, to organize your space, including your desktop. That’ll give you a clean start for the next day.
6. Learn the difference between “Where can I help?” and “Where am I really needed?” Experienced leaders learn that the last question is much more important than the former.
7. Learn the difference between “Do I need to do this now?” and “Do I need to do this at all?” Experienced leaders learn how to quickly answer this question when faced with a new task.
8. Delegate. Delegation shows up as a frequent suggestion in this guide because it is one of the most important skills for a leader to have. Effective delegation will free up a great deal of time for you.
9. If you are CEO in a corporation, then ask your Board for help. They are responsible to supervise you, as a CEO. Although the Board should not be micro-managing you, that is, involved in the day-to-day activities of the corporation, they still might have some ideas to help you with your time management. Remember, too, that good time management comes from good planning, and the Board is responsible to oversee development of major plans. Thus, the Board may be able to help you by doing a better themselves in their responsibilities as planners for the organization.
10. Use a “Do Not Disturb” sign! During the early part of the day, when you’re attending to your important items (your “A” list), hang this sign on the doorknob outside your door.
11. Sort your mail into categories including “read now”, “handle now” and “read later”. You’ll quickly get a knack for sorting through your mail. You’ll also notice that much of what you think you need to read later wasn’t really all that important anyway.
12. Read your mail at the same time each day.
That way, you’ll likely get to your mail on a regular basis and won’t become distracted into any certain piece of mail that ends up taking too much of your time.
13. Have a place for everything and put everything in its place.
That way, you’ll know where to find it when you need it. Another important outcome is that your people will see that you are somewhat organized, rather than out of control.
14. Best suggestion for saving time – schedule 10 minutes to do nothing.
That time can be used to just sit and clear your mind. You’ll end up thinking more clearly, resulting in more time in your day. The best outcome of this practice is that it reminds you that you’re not a slave to a clock – and that if you take 10 minutes out of your day, you and your organization won’t fall apart.
15. Learn good meeting management skills.

Written by Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.

Learn Skills Announces Partnership with InfoSource Learning

Wednesday, September 17th, 2008

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Galway, Ireland – 28th August 2008 – Learn Skills, a web-based skills and compliance training company is pleased to announce that from September they will be offering InfoSource Learning’s “How To Master” online content training libraries to corporate, academic and government clients.

With this new partnership, Learn Skills’ corporate and government clients will now have access to content training libraries covering areas such as the Microsoft Suite; including Excel, Word, PowerPoint and Access, 2000 up to 2007. These libraries feature a unique, content-rich environment of interactive, self-paced learning and testing.  Learners will gain experience, retain information, and increase productivity by training in these simulated software environments.

“This partnership will address many of the key concerns that our clients have concerning Digital Literacy by providing them with high quality, up-to-date online courses increases skills levels in this area, said Sean Griffin, Co-Founder of Learn Skills.  “With InfoSource Learning as our partner, our online training library will make it incredibly easy for our customers to start training and address key areas for improving ICT skills and performance.”

These courses can be purchased on an individual basis or as part of an overall bundle of courses for larger numbers of employees through the Learn Skills LMS delivery model.  Some of the key courses that can be purchased through the Learn Skills platform include:

  • Internet & Computing Core Certification (IC3)
  • Microsoft Office 2007
  • Microsoft Office 2003
  • Microsoft Office 2002 (XP)
  • Windows Operating Systems & Internet

Tom Dalton, Vice President of Sales and Marketing at InfoSource Learning stated, “We firmly believe in the value of our unique training and are very excited to have the opportunity to partner with an excellent company such as Learn Skills.”

Time Management – Control Your Time

Tuesday, September 16th, 2008

“I bet I could have cut back on many of the seventy, eighty, and ninety-hour weeks that I’ve put in over the years,      if I’d been more systematic and rigorous in managing time!”

Get Aggressive About Managing Time!
Time and money are both very important in business. Yet, like me, many business people tend to give a lot more specific thought as to how to spend their money. Too often, how we spend our time is only thought of in terms of “What am I going to do today?” or “What should I do next?”

Just as a well-run business should carefully develop a strategy to determine how to spend its money, an effective businessperson should carefully develop a strategy to determine how to use his or her time.

Just as a well-run business follows a budget in spending money, an effective businessperson should also follow a budget (or schedule) in spending time.

Prioritize Your Time!
The first step in effective time management is not to develop a schedule, but instead to develop a time strategy. The time strategy should be based on a short list of time priorities.

You start by identifying the number one way you can most increase profits by use of your time; then the number two way; then the Number three way; etc. This short list of time priorities forms the foundation for your time planning for every week of the year.

These time priorities may be identical to key parts of your company strategy or they may be different. For example, if your company strategy is based upon excellent customer service, spending lots of your time in customer service may not be the best use of your time if you have a terrific customer-service manager.

Narrow Your Focus!
Focus is crucial for time management, and the fewer priorities you focus on at once, the more productive you will be.

After you have your major time priorities for the year established, you should allocate them by week or by month. Like it or not, a lot of our time each week is going to be eaten up by nonstrategic items that we have no control over; hence it is important to limit the number of strategic time goals we have for each week. So even if you have ten strategic time goals for the year, you may want to focus on no more than one or two of them in any given week.

For example, in a particular week you may plan on working on your number one time objective, let’s say planning improvements for the company’s major product line, and a secondary goal, let’s say re-evaluating the dealer marketing program, but no time on other secondary time goals that you plan on tackling during other weeks.

Set Aside Uninterrupted Time
Every week you should make up a detailed time plan, which you modify each day as needed. Except in times of crisis, try to make sure day-to-day issues don’t push your strategic time priorities off your schedule.

Generally your major strategic time priorities will involve such activities as planning, thinking, and developing ideas. More so than day-to-day issues, such activities require big blocks of uninterrupted time.

Constant interruption kills any hope of effective time management. One way to avoid interruption is to make it clear that when your door is closed you are not to be disturbed. Another is to have regular meetings, such as every week, with the people that you interact with the most and insist on saving nonpressing issues for these meetings.

Avoid My Time Traps!
These are some “time traps,” all of which have plagued me, that you should guard against:

  • Spending a disproportionately high amount of time in the offices where the most congenial people are, as opposed to where the most important issues are.
  • Wasting too much time getting daily updates on routine activities as opposed to waiting for a more meaningful weekly summary.
  • Jumping too eagerly into the routine, more straightforward work and putting off the more complex and difficult work.
  • Not starting the more important work first thing in the morning.
  • Not bothering to make up a schedule for each day.
  • Overscheduling–scheduling each day so tightly that it is impossible to stay on track and the schedule quickly becomes meaningless.

Source Streetwise Small Business Start-Up

Nearly 3.2 Million Higher Education Students Taking Courses Online

Tuesday, September 16th, 2008

USA – Nov 9 2006 – The Sloan Survey of Online Learning, Making the Grade: Online Education in the United States, 2006 shows tremendous growth in online learning in America. The complete survey is available at www.sloan-c.org/publications/survey/index.asp.

“This is the largest study to date and it tells us online learning is growing without any sign of a plateau,” says Jeff Seaman, chief information officer and survey director, The Sloan Consortium. “There were nearly 3.2 million students taking at least one course online this past fall, up from 2.3 million just last year.”

The fourth annual survey is a collaborative effort between the College Board and the Sloan Consortium. It’s based upon responses from more than 2,200 colleges and universities nationwide and represents the state of online learning in U.S. higher education.

“We include Sloan questions in the College Board’s Annual Survey of Colleges to better understand the state of online learning at our country’s institutions of higher education,” said Hal Higginbotham, chief information officer, the College Board. “The insight we gain from the survey enables us to better serve those who benefit from online courses, those who traditionally wouldn’t otherwise have the opportunity to connect to college success.”

The survey also finds a larger percentage (62 percent) of chief academic officers agree the learning outcomes in online education are now as good as or superior to face-to-face instruction while 57 percent say it is critical to their institution’s long-term strategy.

In addition 73 percent agree online education reaches students not served by face-to-face programs. “Offering courses online increases enrollment particularly among populations like working adults and others who traditionally have not been able to access higher education,” says Frank Mayadas, program director, Alfred P. Sloan Foundation.

The Sloan Consortium is the nation’s largest association of institutions and organizations committed to quality online education and administered through Babson College and Franklin W. Olin College of Engineering.

The College Board is a not-for-profit membership association whose mission is to connect students to college success and opportunity. Founded in 1900, the association is composed of more than 5,000 schools, colleges, universities, and other educational organizations. Each year, the College Board serves seven million students and their parents, 23,000 high schools, and 3,500 colleges through major programs and services in college admissions, guidance, assessment, financial aid, enrollment, and teaching and learning. Among its best-known programs are the SAT®, the PSAT/NMSQT®, and the Advanced Placement Program® (AP®). The College Board is committed to the principles of excellence and equity, and that commitment is embodied in all of its programs, services, activities, and concerns.

Souce: Sloan-C News

Impact of e-Learning Companies

Tuesday, September 16th, 2008

E-learning companies are changing the face of how businesses train their staff.  In this world of people using the Internet on a daily basis, e-learning companies offer a smart solution to an age-old problem of keeping employees educated and updated on the latest trends.

Companies have long battled with the high costs of training their employees, but e-learning companies are offering an affordable solution to this problem.  In the past there were limited choices for companies to keep their employees trained.  A business would either employ a large training department, which costs a great deal of money, or they would be forced to send their employees to outside training events which was also very expensive.

The only other option for business was really no option at all, that is to not give proper and up to date training to their employees.  Businesses understand that not providing their employees with continuing education results in giving their competitors and edge over them.  E-learning companies have developed an affordable way to keep employees trained and educated on the best methods that are used in various industries.

Smart companies are looking for ways to automate their training of employees and the most sensible method is to employ e-learning companies. E-learning companies provide a suite of diverse catalog courses, content management, reliable reporting, online authoring, ease of use, and scalability that can be adjusted as the company grows and changes.

E-learning allows both large and small companies the ability to give their employees the latest and greatest training available.  With the flexibility that e-learning companies provides to their customers the training programs can be adjusted to fit the needs of any company.  Whether you have a work force of fifty or five hundred, e-learning companies have the solution that you are looking for.

Another great benefit of utilizing e-learning companies is that you can control the scheduling of the training sessions much easier.  Instead of taking many employees away from work at one time to do training in a classroom setting, you can utilize the Internet and allow each individual employee to take training courses at the most efficient time possible.  Businesses can even offer training to their employees from their home if the need arises.

There are multiple e-learning companies offering services to businesses and choosing the right one is critically important. Not only must a business consider the cost of purchase, but a business must also consider the return on investment and the amount of time it takes to achieve that return on investment. With e-learning companies such as Learn Skills, you can actually have your system up and running in a matter of days, not weeks like competitors.

Cost is always a factor when choosing which of the elearning companies to go with. When you go with Learn Skills you will be getting one of the most affordable training options for your employees. You will also be receiving a great deal of empowerment since you are able to custom tailor the programs to fit the specific needs of your company.

E-learning companies give you and your business the ability to stay ahead of your competitors and to develop your employees.  E-learning companies are direction that forward thinking businesses are going for their entire employee training needs.  With the convenience and ease of use, e-learning companies are able to meet the needs of their customer in a way never before imagined.

Check out elearning companies such as Learn Skills today and get started training your employees on the latest skills that they need to help your business succeed.

Benefits of e-Learning Outlined

Tuesday, September 16th, 2008

Why are more companies choosing e-Learning for corporate training?
“e-Learning delivers more training to more people for less money. e-Learning saves time, money, resources, and it delivers measurable, tangible results”, according to Sean Griffin, Co-Founder of Learn Skills, the web-based skills and compliance based company.
Instant access to information is one of the driving factors in today’s Knowledge Economy. Lifelong learning is the key to a successful career. The key to this success is moving knowledge from the people who have it to the people who need it. e-Learning gives you the power to do exactly that. Virtually anyone can sharpen skills or develop new ones.
Key benefits associated with e-Learning with Learn Skills include:

  • Inexpensive and Cost Savings: Without travel time or expenses, you’re putting more of your training budget into training, thus saving up to 40 to 60 percent. And students can access their courses as often as they need.
  • Accessibility of Training: Deliver knowledge on-demand, with up-to-the-minute information. Learners can access training instantly, when and where they want or need it, either at the office or at home, 24/7.
  • Flexibility: Students can choose from a variety of interactive self-paced courses, and they can take advantage of our extensive course listing. They have the option to complete a course in one session and split it into smaller chunks.
  • Consistency: e-Learning is a more consistent delivery and not not reliant on the skills and knowledge of the trainer.
  • Measurement: Learn Skills provides a selection of tools and applications to monitor learner’s progress, and produce detailed activity reports. You can easily monitor what employees have learned, when they’ve completed courses, how they performed, and their levels of improvement.
  • Variety: Hundreds of in-depth courses are available instantly; covering everything from business skills and leadership to workplace safety and IT.

Learn Skills provides you with the learning environment that engages the unsupervised learner, resulting in employees who show more participation, more enthusiasm, and ultimately, greater learning success and increased productivity.

Our staff are ready to help you with any questions you may have, simply contact us.

The Importance of Soft Skills

Monday, September 15th, 2008

Soft skills refer to a very diverse range of abilities such as:

  • Self-awareness
  • Analytical thinking
  • Leadership skills
  • Team-building skills
  • Flexibility
  • Ability to communicate effectively
  • Creativity
  • Problem-solving skills
  • Listening skills
  • Diplomacy
  • Change-readiness

Many people often refer to ‘soft skills’ as ‘people skills’ or ’emotional intelligence’. Hard skills are the technical abilities required to do a job or perform a task: essentially they are acquired through training and education programs, like those offered by Learn Skills.

Importance of Soft Skills

According to psychologist Daniel Coleman, a combination of competencies that contribute to a person’s ability to manage his or herself and relate to other people-matters twice as much as IQ or technical skills in job success.

Results of a recent studies on the importance of soft skills indicated that the single most important soft skill for a job candidate to possess was interpersonal skills, followed by written or verbal communication skills and the ability to work under pressure.

A constantly changing work environment – due to technology, customer-driven markets, an knowledge-based economy and globalisation that are currently impacting on the structure of the workplace and leading to an increased reliance on, and demand for, soft skills.

Soft skills are not a replacement for hard- or technical-skills. They are, in many instances, complementary, and serve to unlock the potential for highly effective performance in people qualified with the requisite hard skills.

Learn Skills provides a comprehensive range of soft-skill courses for employees who want to enhance their work performance and improve their employability.

Reference: sitagita.com