By Steve Grant

Change management is one of the most important disciplines of Information Technology Infrastructure management. The Wikipedia defines change management as “The objective of Change Management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to controlled IT infrastructure, in order to minimise the number and impact of any related incidents upon service.”

Change management was always an integral part of business management, but with emergence of Information technology it gathered seriousness. Information Technology Infrastructure management is one broad term which encompasses all the elements necessary to ensure smooth functioning of business processes which may be threatened due to technological problems or other incidents. It’s the “change is rule” attitude (as coined by some experts) that forced these businessmen to change their attitude towards change management. Good change management techniques always help the businessmen to adapt and adopt new ways of doing business. Change management is not merely implementation of new techniques to cope up with a change within the organisation; rather it is a discipline of Information technology infrastructure managementwhere changes are managed with a more systematic, reliable, rigorous and disciplined approach. Changes are brought into system when the integrity of business organisation is challenged due to some incidents or customer requests or technological updates.

Process of change management unfolds through following steps

1. Identifying the need for change in organisation.
2. Designing need specific changes to curb with the requirement of the organisation.
3. Making others understand why change is necessary for the proper functioning of the organisation.
4. Altering the organisational process like processes, technology and performance meters to incorporate the changes.
5. Managing the production and changes to ensure that customer and the stakeholder continues to be bonded with each other over the long run.

According to Wikipedia Change management involves management of process related to Hardware, communications equipment and software, system software, and all documentation and procedures associated with the running, support and maintenance of live systems.

Project management is another aspect of change management, which needs to incorporate its values for proper functioning. There are some touch points between project management and change management. Project management is all about handling change with elance. It is defined as the discipline of planning, organising and managing resources in order to ensure the successful completion of projects. Aim of any project management endeavour is to attain the successful results despite of constraints like space, time, changes, quality, time and budget. Every project is developed around some permutation and combination methodology. Changes are made to the existing methodology in order to avoid potential failures. Identifying, managing and controlling changes become important for the smooth functioning of the Project. According to some experts “project is change and change is project”. So it becomes difficult to differentiate or draw a line between the inter reliability of project management and change management.

So change management holds utmost importance in the world of business where things are assessed on the basis of their perfection and capability to address the needs of customers and clients.

Article Source: http://EzineArticles.com/?expert=Steve_Grant

To learn more about change management check out our Change Management Course and if you are interested in learning more about project management, check out our Effective Project Management Course.
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Galway, Ireland – 30th August, 2008 – Learn Skills, the web-based skills and compliance training company is delight to now partner with the English-based company ILX Group, a major player in the UK market with offices in the UK and USA. The ILX Group is an AIM-quoted company delivering multimedia and classroom courses in ITIL, PRINCE, MSP and APM areas.

In particular this partnership is focus on delivering to the Irish market the award winning multimedia training courses developed by ILX Group, with a particular focus on Business Basics for SME managers, which is aimed at improving managers financial awareness and understanding.

ILX Group Best Practice is an Accredited Training Organisation (ATO) and an Accredited Consulting Organisation (ACO) delivering accredited training and consultancy services in the following areas:

• Programme and Project Management (PRINCE2™, MSP™, APM, ISEB)
• IT Service Management (ITIL®)
• Risk Management (M_o_R)
• Business Finance (Finance for Non-Financial Managers)

ILX Group is the first company to present a worldwide multimedia course in ITIL version 3.0. The course can be delivered via CD-ROM, Network, Internet or Intranet, allowing the user flexibility to study at their own time and pace.  Using the interactive e-Learning method costs are significantly reduced and pass rates are increased compared to classroom training. “We’re really glad that ILX Group decided to collaborate with our company to deliver in Ireland their advanced training solutions; the quality of the ILX’s training courses is so high and extensive that the benefits of this courseware will soon be felt right across the Irish market amongst all levels of business leader”, said Sean Griffin, Co-Founder of Learn Skills.

These courses shall be available both on an individual basis or as part of a bundle purchase for large numbers of users and courses via the Learn Skills LMS.