UK – 8th October, 2008 – Home improvement retailer B&Q has become the 100,000th company to sign up to Train to Gain, as the flagship service marks its second year of helping to boost the nation’s skills.

Employer representatives joined Ministers in calling on even more employers to take advantage of the training service, which helps firms get the best from their staff by identifying and helping meet skills needs. 78 per cent of employers say that they would recommend Train to Gain to other employers.

Since its launch in 2006, Train to Gain has helped over 570,000 employees in England get training, and over 291,000 learners have achieved a qualification. An evaluation published this year revealed that some 43 per cent of people who had completed their training reported having received a pay rise, and 30 per cent reported having had promotion. Funding for Train to Gain will increase from £520 million in 2007-08 to over £1 billion by 2010-11.

Lord Young, Parliamentary Under-Secretary of State at the Department for Innovation, Universities and Skills said:

“Successful employers see up-skilling the workforce as one of the most powerful things they can do to drive their businesses forward. Employers who have invested in the skills of their people in the past will be better placed to respond to the economic challenges, and they will also be better placed to take advantage of the opportunities in the next period of growth.

“B&Q has helped to mark a milestone for this service. Only two years in, a hundred thousand businesses have benefited from Train to Gain. Now more than ever, employers need to ensure they are getting the best from their staff by taking advantage of the range of training and funding opportunities available through Train to Gain.”

Martyn Philips, HR Director, B&Q said:

“Good skills at all levels are essential to our business if we are to continue to thrive in an exceptionally competitive market and we currently invest a lot of time and effort in ensuring our staff receive the training they need in order to be the best at their job. Train to Gain means we can now do this even better than before and helps us to really identify our employees’ individual needs. Over the next 12 months we anticipate around 35 per cent of our non-management population will be awarded the NVQ Retails Skills Level 2. In addition we will be launching an apprenticeship programme early next year.”

Miles Templeman, Director General, Institute of Directors (IoD) said:

“Skills and training have never been more important to UK businesses. In the ever-intensifying heat of global competition, skills are a critical factor in determining business success. IoD members are fully committed to this agenda – over 90 per cent provide training for their employees. Services like Train to Gain will help to maintain this encouraging trend. It has made a very positive start and there is clearly considerable potential to build on this foundation by continuing to raise its profile in the business community. It is there, after all, for employers to take advantage of.”

Richard Thorold, principal at Gateshead College, said:

“In the past two years since Train to Gain was introduced, as one of the North East’s leading training providers we have met with more than 116 employers. Train to Gain has turned out to be the success we hoped it would be and employers share our view; feedback from the businesses we’ve worked with has been very positive, with many of them reporting an increase in productivity, profits or efficiency as a result of our training.

“Train to Gain has enabled us to use our expert knowledge to develop bespoke training packages that identify skills gaps, build confidence, motivate teams and deliver immediate results.”

A spokesperson for the British Chamber of Commerce said:

“Businesses’ ability to grow and succeed is dependent on its staff. Professional development – both in terms of skills levels and management capabilities – is crucial, and business is committed to providing employees with the training they need. Train to Gain is a tangible embodiment of partnership between employers and the Government to training, and one which we hope to progress as Train to Gain evolves as a service to business.”

Frances O’Grady, TUC Deputy General Secretary said:

“Where employers and unions work together Train to Gain produces great results both for employers and workers. Union Learning Reps know that access to learning changes lives and are keen for their employers to sign up to Train to Gain”.

John Vigar, Continuous Improvement and Business Coordination Manager, Lotus Group, commented:

“It’s great to see what an improvement the LSC initiatives like Train to Gain has made to our business’ performance and to the staff themselves. We have been able to further improve our performance measures as well as provide worthy recognition of our employees’ efforts.”

Through Train to Gain, the London-based construction firm FM Conway Ltd has trained 250 of its employees in a range of qualifications including Operatives and Masons through to Plant Operators. One employee, Sharon Field, completed a range of training starting at A-level equivalent, progressing through to postgraduate degree equivalent in Management. This helped her earn a promotion to director level.

Sharon Field said: “Getting the training to improve my skills has renewed my self-confidence. I’m sure that it will strengthen my ability to support the company in its future growth. Training has also improved the performance and loyalty of my other colleagues – ultimately benefiting our company’s bottom-line.”

Employers wanting more information on Train to Gain can either call 0800 015 55 45 or visit traintogain.gov.uk.

The Chartered Institute of Personnel and Development (CIPD) is the professional body for those involved in the management and development of people.  The 2008 Learning and Development survey provides data on current and emerging trends and issues in learning and development. This year CIPD focused on some important issues facing the profession: employee skills; current and future learning and development practices; perceptions of e-learning; and the role of coaching. They also provide benchmark information on trends in workplace learning and training spend.

Below I will outline the summary of key findings.

Employee Skills

• Two in five (39%) respondents feel their learning and development activity has been influenced by the Leitch Review of Skills: Prosperity for all in the global economy: world class skills (2006). Around two in five have also considered or would consider implementing initiatives such as Train to Gain (44%) and signing the Employer Skills Pledge (47%).
• More organisations feel it is the Government’s responsibility (87%) to raise educational standards among young people before they enter the workforce rather than employers’ responsibility to raise literacy/numeracy standards within the workforce (57%). Sixty-two per cent feel the Government should prioritise funding on basic/lower-level skills.
• Compared with two years ago, organisations are now requiring a broader range of skills (61%) and a higher level of skills (40%). The key skills that employers class as very important include interpersonal (79%) and communication skills (68%). However, 66% of organisations feel that new employees currently lack both communication/ interpersonal skills and management/leadership skills. Yet, these are also the same skills that organisations feel will be required to meet business objectives in the future.
• One-third of employers have a graduate training scheme. The main areas included in these schemes include coaching and/or mentoring (85%) and project assignments (81%).

Learning and development – the future

• The majority of organisations have experienced change over the last few years in delivering learning and development, with the most significant change concerning management development in the form of new programmes to develop the role of line managers (72%).
• Indeed, the crucial role of line managers highlighted in previous surveys is reinforced this year, with the majority being involved in determining learning and development needs (86%) and half predicting line managers will have greater responsibility for learning and development over the next five years (49%).
• On the whole, learning and development managers have accurately forecast changes in learning and development practices; e-learning, coaching/ mentoring and in-house development programmes were all previously highlighted as growth areas. In-house development programmes (61%) and coaching by line managers (53%) are both now used more than previously.
• However, the expected use of e-learning has possibly been overanticipated, with less than half (47%) using more e-learning and a quarter (26%) saying they don’t use or no longer use e-learning. This is possibly because few feel it is the most effective learning and development practice (7%).

E-Learning

• Nonetheless, over half (57%) of organisations use e-learning, while nearly half tend to agree that e-learning is the most important development in training in the past few decades. The vast majority (82%) of public sector organisations use e-learning compared with just 42% of private sector companies.
• There is some indication that e-learning will be increasingly used as a training tool, with 29% saying that in the next three years between 25% and 50% of all training will be delivered via e-learning.
• More than three-quarters (79%) of respondents feel e-learning is not a substitute for classroom-based learning, while the vast majority (92%) feel that e-learning demands a new attitude to learning on the part of learners.
• Almost all (95%) feel that e-learning is more effective when combined with other forms of learning.

Coaching

• Seventy-one per cent of organisations undertake coaching activities, with a similar proportion (72%) finding coaching to be an effective tool.
• However, the purpose of coaching would appear to vary according to whom coaching is offered. Thus, within organisations that offer coaching to all of their employees, the purpose of this coaching is demonstrably used for general personal development (79%) and to remedy poor performance (74%), whereas within organisations that offer coaching only to managers, the emphasis for the purpose of coaching shifts towards its positioning as part of a wider management and leadership development programme.
• The bulk of the responsibility for delivering coaching lies with line managers coaching those who report to them (36%) and to HR and/or learning, training and development specialists (30%).
• The main methods used for evaluating the effectiveness of coaching include: through observation of changes (42%) and reviews of objectives conducted with line managers, coach and coachee (42%).

Economic influences on learning and development

• More organisations report facing similar (44%) economic circumstances in the past 12 months than those reporting either worse (33%) or better (22%) circumstances.
• However, the public sector continues to be gloomier than the private sector, with 53% reporting worse economic circumstances in the past 12 months, 45% reporting a cut in training funds and only 13% experiencing an increase in funding.
• Larger organisations – that is, those with more than 5,000 employees – also have a gloomy outlook, with 44% reporting worse conditions and 39% saying they have received a decrease in funding.
• Seventy-seven per cent of voluntary sector respondents report that funding for training has remained stable or increased, compared with 75% in the private sector and 54% in the public sector.

Training Spends & Budgets

• Seventy-seven per cent of organisations have a training budget.
• Voluntary sector organisations continue to spend more per employee per year on training, compared with the private sector and with the public sector.
• Those employing less than 250 continue to spend far more per head on training than those with more than 5,000 employees.

The full report is available here and give us all the motivation we need to ensure that Learn Skills addresses a key need in the UK economy through the provision of web-based skills and compliance training for the workforce.