UK – 8th October, 2008 – Home improvement retailer B&Q has become the 100,000th company to sign up to Train to Gain, as the flagship service marks its second year of helping to boost the nation’s skills.

Employer representatives joined Ministers in calling on even more employers to take advantage of the training service, which helps firms get the best from their staff by identifying and helping meet skills needs. 78 per cent of employers say that they would recommend Train to Gain to other employers.

Since its launch in 2006, Train to Gain has helped over 570,000 employees in England get training, and over 291,000 learners have achieved a qualification. An evaluation published this year revealed that some 43 per cent of people who had completed their training reported having received a pay rise, and 30 per cent reported having had promotion. Funding for Train to Gain will increase from £520 million in 2007-08 to over £1 billion by 2010-11.

Lord Young, Parliamentary Under-Secretary of State at the Department for Innovation, Universities and Skills said:

“Successful employers see up-skilling the workforce as one of the most powerful things they can do to drive their businesses forward. Employers who have invested in the skills of their people in the past will be better placed to respond to the economic challenges, and they will also be better placed to take advantage of the opportunities in the next period of growth.

“B&Q has helped to mark a milestone for this service. Only two years in, a hundred thousand businesses have benefited from Train to Gain. Now more than ever, employers need to ensure they are getting the best from their staff by taking advantage of the range of training and funding opportunities available through Train to Gain.”

Martyn Philips, HR Director, B&Q said:

“Good skills at all levels are essential to our business if we are to continue to thrive in an exceptionally competitive market and we currently invest a lot of time and effort in ensuring our staff receive the training they need in order to be the best at their job. Train to Gain means we can now do this even better than before and helps us to really identify our employees’ individual needs. Over the next 12 months we anticipate around 35 per cent of our non-management population will be awarded the NVQ Retails Skills Level 2. In addition we will be launching an apprenticeship programme early next year.”

Miles Templeman, Director General, Institute of Directors (IoD) said:

“Skills and training have never been more important to UK businesses. In the ever-intensifying heat of global competition, skills are a critical factor in determining business success. IoD members are fully committed to this agenda – over 90 per cent provide training for their employees. Services like Train to Gain will help to maintain this encouraging trend. It has made a very positive start and there is clearly considerable potential to build on this foundation by continuing to raise its profile in the business community. It is there, after all, for employers to take advantage of.”

Richard Thorold, principal at Gateshead College, said:

“In the past two years since Train to Gain was introduced, as one of the North East’s leading training providers we have met with more than 116 employers. Train to Gain has turned out to be the success we hoped it would be and employers share our view; feedback from the businesses we’ve worked with has been very positive, with many of them reporting an increase in productivity, profits or efficiency as a result of our training.

“Train to Gain has enabled us to use our expert knowledge to develop bespoke training packages that identify skills gaps, build confidence, motivate teams and deliver immediate results.”

A spokesperson for the British Chamber of Commerce said:

“Businesses’ ability to grow and succeed is dependent on its staff. Professional development – both in terms of skills levels and management capabilities – is crucial, and business is committed to providing employees with the training they need. Train to Gain is a tangible embodiment of partnership between employers and the Government to training, and one which we hope to progress as Train to Gain evolves as a service to business.”

Frances O’Grady, TUC Deputy General Secretary said:

“Where employers and unions work together Train to Gain produces great results both for employers and workers. Union Learning Reps know that access to learning changes lives and are keen for their employers to sign up to Train to Gain”.

John Vigar, Continuous Improvement and Business Coordination Manager, Lotus Group, commented:

“It’s great to see what an improvement the LSC initiatives like Train to Gain has made to our business’ performance and to the staff themselves. We have been able to further improve our performance measures as well as provide worthy recognition of our employees’ efforts.”

Through Train to Gain, the London-based construction firm FM Conway Ltd has trained 250 of its employees in a range of qualifications including Operatives and Masons through to Plant Operators. One employee, Sharon Field, completed a range of training starting at A-level equivalent, progressing through to postgraduate degree equivalent in Management. This helped her earn a promotion to director level.

Sharon Field said: “Getting the training to improve my skills has renewed my self-confidence. I’m sure that it will strengthen my ability to support the company in its future growth. Training has also improved the performance and loyalty of my other colleagues – ultimately benefiting our company’s bottom-line.”

Employers wanting more information on Train to Gain can either call 0800 015 55 45 or visit traintogain.gov.uk.

UK – 7th October, 2008 –  A National Skills Academy for IT, announced today and due to open in 2009, will bring together an unprecedented, sector-wide collaboration of employers, educators and stakeholders to meet the skills needs of the IT workforce.

Information technology (IT) skills are critical to the growth of the UK economy. There are currently over a million IT professionals in the UK, with 141,000 new recruits needed every year. The IT industry is predicted to grow at five times the rate of the workforce as a whole and recent research suggests that optimising the ICT capabilities of the UK economy is worth as much as £35 billion a year.

Karen Price, Chief Executive of e-skills UK said: “e-skills UK is delighted to be working with employers across the sector to get the skills academy off the ground. It offers a unique opportunity for employers to take collective responsibility for the skills and accreditation of the IT workforce, with innovative development programmes and qualifications that are valued by the sector. I believe this will play a major role in helping the UK become a world leader in IT in the coming years.”

Peter Butler, Head of Learning for the BT Group, said: “BT’s engagement with the National Skills Academy is based on the premise that by collaborating with other employers we can take a significant step in ensuring that the sector develops the skills of its people in order to remain competitive in a global economy. We are delighted that the government has acknowledged the important role that the IT and Telecoms sector plays in the success of UK PLC and is supporting the further development of the National Skills Academy. We are looking forward to working with e-skills UK on this exciting agenda.”

Skills Secretary John Denham said: “Now, more than ever, we need to develop innovative training that inspires and empowers a new generation to realise their ambitions. A new National Skills Academy for IT will help build a world-beating workforce that will improve productivity and competitiveness – not just among new recruits but within the existing workforce.”

The National Skills Academy for IT will focus in particular on accelerating the productivity of new recruits into the workforce, addressing the training needs of the existing IT professional workforce, and enabling the workforce to achieve external recognition of skills.

Through the skills academy, employers will have access to high quality, cost-effective programmes, and be able to source training and internationally-relevant qualifications from trusted providers. Employers will be able to share proven training across the sector and have their own training accredited. Providers of education and training will find it easier to understand and respond to employer demand, and individuals will be able to achieve accreditation and more easily access valued training and qualifications.

The Chartered Institute of Personnel and Development (CIPD) is the professional body for those involved in the management and development of people.  The 2008 Learning and Development survey provides data on current and emerging trends and issues in learning and development. This year CIPD focused on some important issues facing the profession: employee skills; current and future learning and development practices; perceptions of e-learning; and the role of coaching. They also provide benchmark information on trends in workplace learning and training spend.

Below I will outline the summary of key findings.

Employee Skills

• Two in five (39%) respondents feel their learning and development activity has been influenced by the Leitch Review of Skills: Prosperity for all in the global economy: world class skills (2006). Around two in five have also considered or would consider implementing initiatives such as Train to Gain (44%) and signing the Employer Skills Pledge (47%).
• More organisations feel it is the Government’s responsibility (87%) to raise educational standards among young people before they enter the workforce rather than employers’ responsibility to raise literacy/numeracy standards within the workforce (57%). Sixty-two per cent feel the Government should prioritise funding on basic/lower-level skills.
• Compared with two years ago, organisations are now requiring a broader range of skills (61%) and a higher level of skills (40%). The key skills that employers class as very important include interpersonal (79%) and communication skills (68%). However, 66% of organisations feel that new employees currently lack both communication/ interpersonal skills and management/leadership skills. Yet, these are also the same skills that organisations feel will be required to meet business objectives in the future.
• One-third of employers have a graduate training scheme. The main areas included in these schemes include coaching and/or mentoring (85%) and project assignments (81%).

Learning and development – the future

• The majority of organisations have experienced change over the last few years in delivering learning and development, with the most significant change concerning management development in the form of new programmes to develop the role of line managers (72%).
• Indeed, the crucial role of line managers highlighted in previous surveys is reinforced this year, with the majority being involved in determining learning and development needs (86%) and half predicting line managers will have greater responsibility for learning and development over the next five years (49%).
• On the whole, learning and development managers have accurately forecast changes in learning and development practices; e-learning, coaching/ mentoring and in-house development programmes were all previously highlighted as growth areas. In-house development programmes (61%) and coaching by line managers (53%) are both now used more than previously.
• However, the expected use of e-learning has possibly been overanticipated, with less than half (47%) using more e-learning and a quarter (26%) saying they don’t use or no longer use e-learning. This is possibly because few feel it is the most effective learning and development practice (7%).

E-Learning

• Nonetheless, over half (57%) of organisations use e-learning, while nearly half tend to agree that e-learning is the most important development in training in the past few decades. The vast majority (82%) of public sector organisations use e-learning compared with just 42% of private sector companies.
• There is some indication that e-learning will be increasingly used as a training tool, with 29% saying that in the next three years between 25% and 50% of all training will be delivered via e-learning.
• More than three-quarters (79%) of respondents feel e-learning is not a substitute for classroom-based learning, while the vast majority (92%) feel that e-learning demands a new attitude to learning on the part of learners.
• Almost all (95%) feel that e-learning is more effective when combined with other forms of learning.

Coaching

• Seventy-one per cent of organisations undertake coaching activities, with a similar proportion (72%) finding coaching to be an effective tool.
• However, the purpose of coaching would appear to vary according to whom coaching is offered. Thus, within organisations that offer coaching to all of their employees, the purpose of this coaching is demonstrably used for general personal development (79%) and to remedy poor performance (74%), whereas within organisations that offer coaching only to managers, the emphasis for the purpose of coaching shifts towards its positioning as part of a wider management and leadership development programme.
• The bulk of the responsibility for delivering coaching lies with line managers coaching those who report to them (36%) and to HR and/or learning, training and development specialists (30%).
• The main methods used for evaluating the effectiveness of coaching include: through observation of changes (42%) and reviews of objectives conducted with line managers, coach and coachee (42%).

Economic influences on learning and development

• More organisations report facing similar (44%) economic circumstances in the past 12 months than those reporting either worse (33%) or better (22%) circumstances.
• However, the public sector continues to be gloomier than the private sector, with 53% reporting worse economic circumstances in the past 12 months, 45% reporting a cut in training funds and only 13% experiencing an increase in funding.
• Larger organisations – that is, those with more than 5,000 employees – also have a gloomy outlook, with 44% reporting worse conditions and 39% saying they have received a decrease in funding.
• Seventy-seven per cent of voluntary sector respondents report that funding for training has remained stable or increased, compared with 75% in the private sector and 54% in the public sector.

Training Spends & Budgets

• Seventy-seven per cent of organisations have a training budget.
• Voluntary sector organisations continue to spend more per employee per year on training, compared with the private sector and with the public sector.
• Those employing less than 250 continue to spend far more per head on training than those with more than 5,000 employees.

The full report is available here and give us all the motivation we need to ensure that Learn Skills addresses a key need in the UK economy through the provision of web-based skills and compliance training for the workforce.

In March 2007, the then Minister for Tourism, Shaun Woodward MP launched the National Skills Strategy (NSS) for the hospitality, leisure, travel and tourism sector in England.

The strategy called ‘raising the bar’ set out a Ten Point Plan to raise the skill levels of the sector’s current and future workforce. As the title suggests it also alluded to the massive opportunity that hosting the 2012 Olympic and Paralympic Games presents for the sector.

Hospitality, leisure, travel and tourism is a large, exciting, diverse and dynamic sector. It has a global reputation for quality and innovation which are richly deserved. However, the sector could be achieving much more if employers were able to recruit the right people with the right skills and that they could hold on to a highly skilled workforce. This is what the strategy aims to achieve. There are no easy answers, but what the ten point plan presents is a clear strategy to tackle existing challenges and raise the skills and performance of the sector.

Hospitality, leisure, travel and tourism is a large and growing sector currently employing nearly 1.4m people in England. The sector is made up of 14 industries; these vary in size with the largest industry – restaurants employing over 430,000 people and the smallest – youth hostels just over 1,600. England accounts for 83% of all sector employment across the UK.

There are approximately 155,958 individual hospitality, leisure, travel and tourism establishments in England of which a third are pubs, bars and nightclubs and an additional third are restaurants. Small and micro businesses are predominant with 76% of establishments employing fewer than 10 people. However, in terms of the workforce the industry is highly polarised. For example, in hospitality 45% of employees work for 280 employers and another 45% are employed in small and micro businesses.

The sector is hugely important for the economy. In 2005, it accounted for 3.5% of the UK economy and was worth approximately £85bn. In 2005 the UK ranked fifth in the international tourism earnings league behind the USA, Spain, France and Italy.

Sector performance is being undermined by a poor skills record:

• 54% of managers do not possess the minimum level of qualification required for their position
• 63% of employers believe their staff’s customer service skills are not sufficient to meet their needs
• 40% of chefs do not possess a qualification at level 2, the minimum required to prepare and cook from scratch
• High labour turnover is resulting in a chronic recruitment crisis with 70 percent of recruitment being undertaken to replace existing staff
• Conservative estimates suggest that we are annually losing 590,640 people or 30% of the workforce
• This costs the sector £886m a year
• By 2012, the sector would have lost 4.1m people costing the sector £6.2bn.

Learn Skills has sellected the Hospitality Sector as one it will focus on to deliver quality web-based training in order to upskill and improve retention rates among staff.  As in Ireland, the Hospitality sector is essential to the success of the economy as a whole and web-based training can delivery increased value and consistency of delivery to both employees and management with the Hospitality sector.

Ireland – 25th June 2008 – Tánaiste and Minister for Enterprise, Trade & Employment Mary Coughlan TD, launched two new FÁS initiatives:

• Training of Workers with Lower Levels of Qualification
• SME Management Development

Ireland’s future economic prosperity will depend on the development of the skills of our workforce. We must continually upgrade the skills of those at work. It is through this process of constantly upskilling our workers that Irish companies will be able to secure a long term competitive advantage.

The SME Management Development initiative is targeted on the need for businesses to also develop the skills of their workforce and therefore enhance productivity and competitiveness. The training programmes are being constructed in such a way that the current and prospective, growth-related, needs of SMEs in Ireland are kept fully up to-date.

Speaking at the launch of the FÁS initiatives the Tanaiste said “In recent years, the Government has significantly increased funding through FÁS for the training and up skilling of persons in employment. This reflects our commitment to improving national competitiveness through training and development. These new FÁS initiatives, which over the next two years will deliver training and development to over 11,500 employed people, collectively represent a total investment of €19 million in the development of our workforce”.

The Tanaiste added “Experience has shown that well-trained managers, who realise the benefits of up-skilling for themselves, are also more likely to recognise the value of across-the-board training for other levels of the workforce.

This in turn facilitates and drives training for workers with lower qualifications. Therefore the suites of courses being launched today are in fact complementary to each other.

The initiatives being launched represent a major step forward in implementing Government policy in this regard, with the objective of ensuring that we have the best educated and most highly trained workforce possible in Ireland going forward”.

FÁS Director General Rody Molloy emphasised “It is those people at the lower end of the labour market who are now the most vulnerable to competition from low cost economies. It is their jobs, which can be most easily replicated. Many of these workers have low levels of skills and educational attainments. This has got to change. In future the key to long-term employment will be through a process of lifelong learning, where the skills of Irish workers, both of jobseekers and those already in employment, will undergo continuous upgrading throughout their careers and not just before they enter the workforce”

Source: FAS Press Release

UK – 25th August, 2008 –  The Institute for Learning (IfL) is calling all teachers in an LSC-funded provision not to miss the 30 September 2008 deadline for registration as a teaching professional.

In September 2007, the government introduced regulations aimed at ensuring that the further education and skills sector has a qualified, professional workforce with up-to-date subject and teaching skills.

Work-based learning providers that deliver FE provision through a contract or funding agreement with the Learning and Skills Council are required to ensure that all their teaching staff:

• register as members of IfL
• undertake at least 30 hours’ continuing professional development (CPD) each year (prorated for part-time teachers)
• abide by the Code of Professional Practice

IfL was formed in 2002 and is the professional body for teachers, trainers, tutors and student teachers in the further education sector, including work-based learning.  As an independent body, IfL is run by an elected council and works closely with several sector organisations, unions and employer bodies.  The aim of IfL is to support members and to continue raising the status of teaching practitioners in the sector.

The government will meet the full cost of standard registration for teachers in LSC-funded institutions; teachers will not be asked to pay any fees when registering. Teachers, trainers and tutors who do not work on LSC-funded programmes are also welcome, but will need to pay their own annual subscription.

Source: e-skills UK

Learn Skills will provide a range of high quality web-based teacher training courses that will address the needs of teachers from the viewpoint of CPD.

UK – 9th May, 2008 – The skills shortage in financial services has worsened, according to the Chartered Insurance Institute’s (CII) second annual skills survey.  Three quarters of the 3,511 CII members polled reported a shortage of technical skills, a 5% increase on last year’s survey.

Four out of five firms have said that the problem of recruiting skilled staff has become part of their boardroom agenda.  This increase of 20% on last year shows that more firms are looking to tackle the problem.

The education system took the brunt of the blame for the lack of trained people, with 57% of members saying that the education system had failed to meet the needs of the industry.  Just 3% described basic levels of education as ‘more than adequate’ and said they felt 61% of graduates struggled with basic literacy and numeracy.  The number of firms that believe their employees need higher qualifications has risen 14% from last year to 73%.

Lord Hunt, the CII president, said that the results of the survey served as a ‘wake up call’ and that advisers, professional bodies, the Financial Services Skills Council and the government needed to work together to solve the industry’s problems.

‘In this period of economic instability it is vital that we do not take our eye off the skills issue, tempting though that may be.  Cuts to training budgets in order to make a quick saving will in the end prove to be a false economy,’ he said.

‘The UK financial services industry is world renowned for its commitment to improving the skill levels of its staff.  Yet we cannot be complacent and must continue to commit time and resources to training and development if we are to remain competitive in the face of intense global competition.’

“It for reason like those concern outlined below that Learn Skills intends to offer a range of industry relevant and industry specific courses for the Financial Services Industry”, said Sean Griffin, Co-Founder of Learn Skills, who spend eight years working in this sector and saw first had the damage that can be done by undertraining workforce.

Source: Citywire

Ireland – 6th March, 2007 –   The Minister for Enterprise, Trade and Employment, Mr Micheál Martin TD, and the Minister for Education and Science, Mary Hanafin TD, today(6 March 2007) jointly launched a new national skills strategy, Tomorrow’s Skills: Towards a National Skills Strategy. The Strategy was preparedby the Expert Group on Future Skills Needs (EGFSN). It identifies Ireland’s current skills profile, provides a strategic vision and specific objectives for Ireland’s future skills requirements, and sets out a road map for how the vision and objectives can be achieved. The implementation of the Strategy will help to secure the future competitive advantage of enterprises in Ireland and enhance future growth in productivity and living standards.

For the first time the Strategy sets out clear long-term objectives for our education and training requirements to develop Ireland as a knowledge-based, innovation-driven, participative and inclusive economy with a highly skilled workforce by 2020. The Expert Group believes this vision is achievable. The Expert Group recommends that 93 percent of the Irish labour force should have qualifications at, or above, leaving certificate level by 2020, and that 48 percent should have a third or fourth-level qualification by then.

Minister Martin said, “This report provides a comprehensive vision for Ireland’s future skills requirements and also provides a strategic framework from which the relevant Government Departments and State Agencies can build. The strategy launched today is complementary to the Strategy for Science, Technology and Innovation launched in 2006.”

Minister Hanafin said, “The report identifies central challenges in ensuring a continuing supply of the skills needed for our future competitiveness and prosperity.  It brings into sharp focus the long-term importance of many elements of the policies we are pursuing to advance access, participation, quality and attainment at all levels of the education system.”

Anne Heraty, Chairperson of the EGFSN said, “To date education and training policy has served Ireland well. Ireland now has an opportunity to drive economic development through building our skills capability. This report provides an overarching policy framework for the development of coherent education and training strategies to meet current and future skills needs.”

Key Proposals for 2020:

• 48 percent of the labour force should have qualifications at National Framework of Qualifications (NFQ) Levels 6 to 10 – from National Certificate to PhD level;
• 45 percent should have qualifications at NFQ levels 4 and 5 – Awards equivalent to Leaving Certificate Examination;
• The remaining seven percent are likely to have qualifications at NFQ levels 1 to 3 (i.e. below Junior Certificate) while aiming to transition to higher levels.

Skills Road Map to 2020 – Achieving the Vision

• An additional 500,000 individuals within the workforce will need to be upskilled and to progress by at least one NFQ level over and above their current level of education and training;
• The Leaving Certificate retention rate for young people should rise to 90 percent;
• By 2020, the proportion of the population aged 20-24 with NFQ level 4 or 5 qualification (Leaving Certificate or equivalent), should be increased to 94 percent;
• The progression from second- to third-level education should increase from 55 percent to 72 percent; and
• The report also highlights the need for:
  • Integration of immigrants into the education and training system, at all levels;
  • Career guidance and mentoring for those at work;
  • Assistance for individuals and companies in identifying their skills needs;
  • More awareness programmes that highlight the benefits of education and training; and,
  • Education and training provision needs to be flexible and responsive to the needs of employers and employees

  The full text of this report and background documents is available at www.skillsstrategy.ie

Ireland – Tuesday, 5th August, 2008 – Cllr. Pat Whelan has called for the up-skilling of Irish workers after it emerged this week that 90% of new jobs created in the last 12 months were being filled by foreign nationals.

“This information from the Central Statistics Office (CSO) bucks the widely held belief, that many migrant workers will leave Ireland for other EU countries as our economy slows down, and that a large proportion of new jobs being created in Ireland will be taken up by the Irish workforce,” said Cllr. Whelan.

“The biggest share of new jobs are being created in high value sectors like financial and other business services, which grew by 26,300 in the year to the first quarter of 2008, and accounted for almost half (48.9%) of all jobs created. It had been assumed that Irish workers would take up most of these positions. But the CSO data indicates that foreign nationals will be recruited for a significant proportion of these new positions,” the Town Councillor continued.

“This trend needs to be fully researched by Government, as it could well be a warning about Ireland’s ability to attract foreign direct investment. There is no doubt that some of this increase in jobs uptake by migrant workers is due to their improving English language skills, leaving lower skilled jobs and moving up the value chain in line with their educational qualifications,” he said.

“Some of this is as a result of the increasing cost of childcare, as two thirds of the jobs created in the 12 month period were part time and 70% of these jobs were taken up by women. Migrant women have a lower dependency ratio and as a result are in a better position to take up employment.

“But the more worrying concern is that this is partly a result of the Government’s failure to properly re-skill our indigenous workforce to compete for these growth areas in employment. This trend cannot be ignored and it is imperative that the Government acts now, rather than sitting on its hands.

“More migrants moving up the value chain will certainly benefit the economy, but if it continues without being properly evaluated we could be skilling other economies to facilitate the transfer of jobs from Ireland. The Government has consistently buried its head in the sand on this issue, hoping that the economy will rectify itself. But the country needs clear solutions now that will benefit our economic potential in the future.”

Cllr. Whelan said the government needs to identify and up-skill vulnerable workers, expand training for those activities that still offer good prospects, such as professional services, health-related caring professions, IT, home energy efficiency technologies, and HGV drivers, use funding from the NDP and European Social Fund to fund a massive ‘eco-training’ programme for 10,000 skilled workers laid off from the construction sector, and ensure that changes to community childcare supports do not disadvantage those already in employment.

Source: Westmeath Examiner

Learn Skills, the Irish web-based training company that specialises in skills and compliance training, focused on upskilling employees and management has a comprehensive range of courses for anyone interested in upskilling to enhance their career prospects.

Galway, Ireland – 3rd September, 2008 – Learn Skills the web-based skills and compliance based company has now partnered with Interaction Training, a leading innovative learning solutions provider from Australia.

Learn Skills will be able to provide a comprehensive range of high quality, interactive course direct from the Learn Skills platform, a total of 89 courses ranging for basic Digital Literacy, ICT skills to Leadership and Management Training.  “The quality of these materials will greatly enhance the learning experience and lead to a more informed and skilled workforce”, said Sean Grifffin, Co-Founder of Learn Skills.

Some of the more interesting titles include:

• Word 2007 (Beginner, Intermediate, Advanced)
• Excel 2007 (Beginner, Intermediate, Advanced)
• Goal Centred Time Management
• Stress Management
• Leadership Approaches and Theories
• Motivation Concepts

These courses are available for individual purchase or as part of a bundle options supported by the Learn Skills LMS.